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Social Psychology: fun facts and quiz

The essentials in 7 ideas, with fun facts, an illustrated story and a quiz to see how much you know.

The essentials

Learn

The Bystander Effect

When lots of people see an emergency, each one may feel less responsible for helping. It’s called the bystander effect.

Key fact
Pointing at one person, “You, call for help!”, cuts through it.

Learn

The Fundamental Attribution Error

When someone cuts us off in traffic, we assume they’re rude, not that they’re rushing to hospital. We over-blame character and under-blame situations.

Key fact
We tend to excuse our own mistakes by pointing to the situation.

Learn

Social Norms

Social norms are unwritten rules about how to behave, like facing the door in a lift or joining the back of a queue. Breaking them feels surprisingly uncomfortable.

Key fact
Hotel guests reused towels more when told most guests do.

Learn

First Impressions

We form first impressions in a split second, from faces, voices and clothes. They can stick even when later evidence disagrees.

Key fact
In one study, a tenth of a second was enough to judge trustworthiness.

Learn

Obedience

In Stanley Milgram’s 1960s experiments, many people obeyed orders to give what they thought were painful shocks to a stranger. None of the shocks were real.

Key fact
About two-thirds went all the way to the highest level.

Learn

Groupthink

Groupthink happens when a group wants harmony so much that nobody challenges bad ideas. Doubters stay quiet, and the group feels more certain than it should.

Key fact
Naming a “devil’s advocate” can help groups avoid it.

Learn

Us & Them

People quickly favour their own group, even one assigned at random, like a team colour. Psychologists call it in-group bias.

Key fact
Working on a shared goal can bring rival groups together.

Fun facts

Did you know?

In real street fights caught on camera, someone stepped in to help in about 9 cases out of 10.

Did you know?

In a 1967 study, people judged essay writers by their essays’ views, even when told the side had been assigned.

Did you know?

Escalator etiquette is a pure norm: people in Tokyo usually stand on the left, while in Osaka they stand on the right.

Did you know?

In one study, ratings of teachers from 30-second silent video clips closely matched their students’ end-of-term ratings.

Did you know?

When Milgram moved his experiment from Yale to a plain office building, obedience fell, but stayed surprisingly high.

Did you know?

Psychologist Irving Janis popularised “groupthink” in 1972, studying failures like the Bay of Pigs invasion.

Did you know?

In the 1954 Robbers Cave study, two groups of boys at a summer camp became rivals within days.

Story: The Smoke-Filled Room

Story time
Picture for the story “The Smoke-Filled Room”

The Smoke-Filled Room

1968, New York. Students fill in a questionnaire in a waiting room. Then smoke starts pouring in through a vent in the wall.

Story time

Alone, most get up and report it within minutes. But next to two calm strangers, secretly actors, who ignore the smoke, only 1 in 10 does.

Story time

Some sat coughing and waving smoke from their faces. Psychologists Bibb Latané and John Darley had shown how a crowd can freeze us.

True or false?

Tap your answer to see if you got it, and why.

  1. Question 1 of 10

    Other witnesses can make each person less likely to help.

    Show the answer

    True. Responsibility feels shared out, so each feels less of it.

  2. Question 2 of 10

    We often underestimate the situation when judging others.

    Show the answer

    True. And overestimate their personality.

  3. Question 3 of 10

    Social norms are often unwritten.

    Show the answer

    True. We pick them up by watching others.

  4. Question 4 of 10

    People form first impressions very quickly.

    Show the answer

    True. Within a fraction of a second.

  5. Question 5 of 10

    The shocks in Milgram’s experiment were fake.

    Show the answer

    True. The “learner” was an actor.

  6. Question 6 of 10

    Groupthink can make groups overconfident.

    Show the answer

    True. Silence feels like agreement.

  7. Question 7 of 10

    People can favour their own group even when the groups are random.

    Show the answer

    True. Even a coin toss can create loyalty.

  8. Question 8 of 10

    The bystander effect means people never help when others are around.

    Show the answer

    False. It lowers the odds; it doesn’t stop helping altogether.

  9. Question 9 of 10

    The fundamental attribution error means blaming only situations.

    Show the answer

    False. It’s the opposite: blaming character and ignoring situations.

  10. Question 10 of 10

    People are never influenced by what others around them do.

    Show the answer

    False. We’re strongly influenced by others’ behaviour.

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